100% Satisfaction Guaranteed

We know you’ll love your Flip Video Camcorder. In fact, we guarantee it. If you are not completely satisfied with any product you buy from the Flip Video Store, return it within 90 days of receipt for a full refund (not including shipping costs). No questions asked.

To return your product anytime, just email returns@theflip.com for complete return instructions.

We apologize that physically damaged items, including products that have been submerged partially or completely in water, cannot be accepted for return.